TeamCare — Demo

👥

TeamCare

Case Conference Coordinator · Best Practice Premier Integration

SCENARIO 01

📋

Booking a case conference

Dr. Okafor is reviewing Margaret Nguyen's care plan. She has T2DM and CKD, with four active referrals. He wants to coordinate her care team for a case conference and bill MBS item 779.

👤 Dr. James Okafor · GP Principal · Oakleigh Medical Centre

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SCENARIO 02

📅

Joining a scheduled conference

It's 8:00 am on Tuesday 17 March. Dr. Okafor opens the appointment book and sees the case conference block. He clicks it to launch the telehealth link — no searching, no Teams app switching.

👤 Dr. James Okafor · Morning session · Day of conference

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Integrated into Best Practice Premier · Powered by HealthLink · MBS 779 · 735 · 731 eligible

Best Practice Premier — Patient Consultation

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□

✕

File

View

Setup

Patient

Appointments

Letter Writer

Investigations

Utilities

Tools

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Nguyen, Margaret T. Age: 74yrs Birth Sex: Female

Address:14 Wattle St Clayton 3168

Medicare No:4782 1930 2/1 Record No.: DOB: 12/03/1951

Occupation:Retired

Blood Group:BreastFeeding:Pregnant:No

Phone:

Email:

Comment:TCA active — review due 20/6

DVA No.:

Tobacco:Non-smoker

Alcohol:Light

Advance Care Directive:Yes

Elite sports:No

Ethnicity:Vietnamese

Interpreter:

No photo

Allergies / Adverse Drug Reactions:

Item	Reaction	Severity
Penicillin	Rash	Moderate

Notifications:

Type	Due	Reason
NCSR (Error)		An error occurred performing NCSR background check
Outstanding requests	04/09/2023	There are 4 outstanding requests for this patient
Preventive health	14/03/2026	T2DM — Diabetes Cycle of Care is overdue
Preventive health	14/03/2026	Influenza vaccination is due

🗂Nguyen, Margaret T.

📝Today's notes

📋Past visits

💊Current Rx

▶ Metformin 500mg Tab 2 Daily

▶ Perindopril 5mg Tab 1 Daily

▶ Atorvastatin 40mg Tab 1 Nightly

📂Past history

▼ Active

▶ T2DM — Diabetes Mellitus

▶ CKD Stage 3

▶ Hypercholesterolaemia

▶ Hypertension

▶ Inactive

💉Immunisations

🔬Investigation reports

📨Correspondence In

📤Correspondence Out

📊Observations

Seen by:Dr James Okafor

Visit type:

Reason for visit

Visit date:14/03/2026

Visit time:8:08:31 AM

Confidential

General

Cardiovascular

Respiratory

Gastro-intestinal

CNS

Genito-urinary

ENT

Eye

Skin

Musculo-skeletal

Psych

Diagnosis

Procedure

Reason for Visit

Review

Autofill

Past visits

Last visit

TeamCare — Active for this patient

MBS 779 eligible ✕

👥

TeamCare

Case Conference Coordinator

Connected

Upcoming

Schedule New

Settings

3

Upcoming

8

This month

2

Pending reply

Upcoming conferences

17

Mar

Margaret Nguyen

Dr. Okonkwo · A. Chen · J. Park

MBS 779

8:00 am

19

Mar

Robert Kim

Dr. Patel · L. Morrison

MBS 735

2:30 pm

Margaret Nguyen TCA Active

T2DM · CKD Stg 3 · 4 active referrals

Select providers

Choose who to invite from Margaret's care team.

SO

Dr. Sarah Okonkwo

Endocrinologist · South Brisbane

AC

Alice Chen

Podiatrist · Westside Podiatry

JP

James Park

Exercise Physiologist · Active Health

PM

Dr. Priya Mehta

Dietitian · Nutrition First

Pick a time

Overlapping availability across selected providers.

Tuesday 17 Mar

8:00 am

9:30 am

12:30 pm

Wednesday 18 Mar

8:00 am

1:00 pm

3:30 pm

Friday 20 Mar

7:30 am

12:00 pm

2:00 pm

Confirm conference

Review before sending to all providers.

Patient

Margaret Nguyen

Date

Tue 17 Mar, 8:00 am

Duration

30 minutes

MBS item

779 — Case conference

Providers notified

Dr. Okonkwo

A. Chen

What happens next: A block will be written to each provider's Best Practice appointment book. The telehealth link will be embedded in the appointment. Patient consent is logged to record.

Conference scheduled

All providers notified. Appointment blocks written to Best Practice.

BP block created for all providers

✓ done

Telehealth link embedded in appointment

✓ done

Patient consent logged to record

✓ done

MBS item 779 ready to claim

✓ done

🔒 Patient consent logged before invites are sent

General

Accept conference invitations

Allow other GPs to invite you

Auto-suggest from care plan

Pre-populate care team from active TCA/GPMP

Auto-assign MBS item

Detect eligible item (779, 735, 731) automatically

Patient SMS reminder

Send reminder 24 hrs before conference

My availability for conferences

🔁

Weekly recurring

Regular weekly conference windows

▼

Mon

7:40

8:00

8:20

8:40

9:00

Tue

7:40

8:00

8:20

8:40

9:00

Wed

7:40

8:00

8:20

8:40

9:00

Thu

7:40

8:00

12:00

12:20

12:40

Fri

7:40

8:00

8:20

8:40

9:00

📅

One-off availability

Extra slots on a specific date

▼

Date

Available slots

7:40

8:00

8:20

8:40

9:00

9:20

🚫

Mark unavailable

Block slots or whole days (e.g. leave)

▼

Date

Block these slots

7:40

8:00

8:20

8:40

9:00

9:20

Wed 18 Mar — 5 slots blocked (leave)✕

Telehealth platform

Platform

Used for generating conference links

HealthLink: Connected

TeamCare: Connected

Last sync: 14/03/2026 09:14

Dr J. Okafor · Oakleigh Medical Centre

Best Practice Premier — Appointment Book

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File

Billing

Utilities

View

Help

Tuesday 17 March 2026

Booked

On the day

Unavailable

TeamCare conference

7:45

8:00

8:05

8:10

8:15

8:20

8:25

8:30

8:35

8:40

8:45

8:50

8:55

9:00

9:05

9:10

9:15

9:20

9:25

9:30

Dr. OkaforGeneral Practice

🫂 TeamCare Conference

Margaret Nguyen

Dr. Okonkwo · A. Chen

▶ Join conference

R. Smith
Review

Dr. ChenGeneral Practice

T. Patel

On the day

K. Wang

Unavailable

Dr. WilliamsGeneral Practice

Unavailable

On the day

S. Johnson
New pt

On the day

Dr. PatelGeneral Practice

L. Brown
Review

On the day

M. Taylor

On the day

HealthLink: Connected

TeamCare: Connected

Last sync: 17/03/2026 07:58

Dr J. Okafor · Oakleigh Medical Centre